Shipping & Returns
Shipping Policy
At PETOMIC3, we understand that timely delivery is crucial for our customers. We offer fast and reliable shipping methods to ensure that your order is delivered to you as soon as possible. Our packaging is designed to protect your purchase during transit and ensure that it arrives in perfect condition.
We offer free shipping on all orders above $50. For orders below $50, a flat shipping rate of $5 will be applied.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from PETOMIC3. If, for any reason, you are not happy with your order, you can return it to us within 30 days for a full refund or exchange.
To initiate a return or exchange, please contact our customer service team. We will provide you with a return shipping label and instructions on how to return the item to us.
Please note that the item must be in its original condition and packaging to be eligible for a refund or exchange. We cannot accept returns of used or damaged items.
If you have any questions or concerns regarding our return and exchange policy, please do not hesitate to contact us.